KB10052 NFS Share as Backup Destination - Multiple Nodes

KB ID: 10052

Product: vProtect

Version: 4.3

Published: 2021-11-10

Last modified: 2021-11-10

Problem

The user has many vProtect nodes and each has the same NFS share as Backup Destination in the system. Backup works fine on the first node, but not on the others.

Solution

1. Check the ID number assigned to the user and the OS "vprotect" group on the first node.

id -u vprotect
id -g vprotect

2. Check the ID number assigned to the user and the "vprotect" group in the OS on each subsequent node.

id -u vprotect
id -g vprotect

3. Change the user and group ID on each of the following node for "vprotect" to be identical to the first node.

usermod -u 987 vprotect
groupmod -g 983 vprotect

4. Mount the share on subsequent node and check permissions in the mounted directory.

Please note that the NFS share mounted in the “/kopie” directory has user and group rights "vprotect". This is necessary for the vProtect platform to be able to perform operations on the mounted share.

Note: If the rights to the directory where the share is mounted are not properly assigned, they should be granted.

5. Verify that the listed NFS share has a mapped user and group "vprotect". The assigned UID and GID should be the same as for the first node.

UID = 987, GID = 983