KB 10110 Scheduled daily report is not sent

KB ID: 10110

Product: Storware Backup & Recovery

Version: below server-5.2.0-30

Published: 2023-06-23

Last modified: 2023-06-23

Problem

Despite the correct settings, the scheduled daily report is not sent by e-mail. Sending a test email from the Storware Backup & Recovery UI works fine.

At the time when an email with a report should be sent, the following error is visible in the logs:

[2023-02-07T10:00:14.856+1100] [] [[1;93mWARNING[0m] [AS-EJB-00056] [[1;94mjavax.enterprise.ejb.container[0m] [tid: _ThreadID=107 _ThreadName=__ejb-thread-pool8] 
[timeMillis: 1675724414856] [levelValue: 900] A system exception occurred during an invocation on EJB ReportingService, method: public java.util.List 
eu.storware.vprotect.api.service.ReportingService.getEmailBackupTransferSizeReport(eu.storware.vprotect.api.dto.chargeback.ChargebackSizeReportType,eu.storware.vprotect.api.dto.da
shboard.ChargebackEmailReportQueryParameters,eu.storware.vprotect.api.dto.chargeback.emailreporting.ChargebackEmailRequest)

Solution

This issue has been fixed in the vprotect-server-5.2.0-30 packages. Please update the software to this or a newer version.