KB 10155 Backups marked as Success (Removed)

Owned by Łukasz Sroga, created
Sept 30, 2023
2 min read

KB ID: 10155

Product: Storware Backup & Recovery

Version: not applicable

Published: 2023-09-30

Last modified: 2023-09-30

Problem

After the backup, your previous backups were marked as Success (Removed).

Solution

There may be many reasons for this isse:

  • First, make sure your retention settings are correct. Go to Virtual Environments -> Backup SLAs -> Your SLA. In the rule tab, check the retention settings. Backups are deleted according to retention. For example, if your retention is set to 2 Full versions, then after the third Full backup, the first one will be marked as Success (Removed) and removed from the BD.

 

  • Make sure each of your Nodes is working properly and available. To be sure, you can run the vprotect-node-configure command on node. Settings needed by Node will be checked.

 

  • Make sure you have the correct permissions for your backup destination. Owner of the backup destination directory should be vprotect:vprotect. If the vprotect user does not have correct permissions, he will not see the backups and therefore they will be marked as Success (Removed).

[root@localhost ~]# ll /vprotect_data/backups/ total 0 drwxr-xr-x. 3 vprotect vprotect 27 Sep 29 16:01 alpine__564d0373

 

  • If there are several Nodes in your environment and you use a common backup destination, make sure that the backup destination is correctly mounted and visible on each node.

 

  • If you use several Nodes and, for example, a backup destination located on an NFS share, make sure that the time on each machine is the same (also on the NFS server).

 

  • The UID and GUID of the vprotect user should be the same on every node and server.

[root@localhost ~]# id -u vprotect 994 [root@localhost ~]# id -g vprotect 991