KB 10161 Failed Backup in HyperV with DataDomain

Owned by Krzysztof Szawara
Last updated: Sept 30, 2023
1 min read

KB ID: 10161

Product: Storware Backup & Recovery

Hypervisor: Hyper V

Backup Destination: Dell EMC DataDomain

Published: 2023-09-30

Last modified: 2023-09-30

Problem:

Backup of VM from HyperV to DataDomain is unsuccessful, in HyperV Agent logs is information:

ExceptionMessage: Unable to load DLL 'libDDBoost.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E) ExceptionType: System.DllNotFoundException

Resolve:

You need to install on HyperV hosts both Microsoft Visual C++ Libraries:

Visual C++ Redistribute 2013

Visual C++ Redistribute 2015-2022