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KB ID: 10161

Product: Storware Backup & Recovery

Hypervisor: Hyper V

Backup Destination: Dell EMC DataDomain

Published: 2023-09-30

Last modified: 2023-09-30

Problem:

Backup of VM from HyperV to DataDomain is unsuccessful, in HyperV Agent logs is information:

ExceptionMessage:	Unable to load DLL 'libDDBoost.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
ExceptionType:		System.DllNotFoundException

Resolve:

You need to install on HyperV hosts both Microsoft Visual C++ Libraries:

Visual C++ Redistribute 2013

Visual C++ Redistribute 2015-2022

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