KB ID: 10051
Product: vProtect
Version: 4.3
Published: 2021-11-10
Last modified: 2021-11-10
Problem
The user has many vProtect nodes and each has the same NFS share as Backup Destination in the system. Backup works fine on the first node, but not on the others.
Solution
1. Check the ID number assigned to the user and the OS "vprotect" group on the first node.
id -u vprotect id -g vprotect
2. Check the ID number assigned to the user and the "vprotect" group in the OS on each subsequent node.
id -u vprotect id -g vprotect
3. Change the user and group ID on each of the following node for "vprotect" to be identical to the first node.
usermod -u 987 vprotect groupmod -g 983 vprotect
4. Mount the share on subsequent node and check permissions in the mounted directory.
ll -h
Note: If the rights to the directory where the share is mounted are not properly assigned, they should be granted.
5. Verify that the listed NFS share has a mapped user and group "vprotect". The assigned UID and GID should be the same as for the first node.